Dienstleistungen

Professional Services

We analyze your workflows, deliver customized functionality, and lead the implementation, ensuring every solution is precisely aligned with your vision and built for performance.
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How we can help

Our Professional Services team partners with you from the start to tailor our solutions to your offsite business, offering workflow analysis, implementation support, and custom development.

Through structured consultancy and project management, we ensure smooth, scalable rollouts that align with your long-term goals.

What we do

We tailor our services to your offsite production workflows and technologies, enabling efficient, end-to-end design for manufacture and assembly.

Consultancy

When you need more than out-of-the-box, our experts are here to provide strategic guidance. We work alongside your team to understand your operations, explore possibilities, and define how our software can best support your business.
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Custom Development

We deliver the functionality you need, tailored to your operations. By translating your specific requirements into working solutions, we ensure our software fits your processes seamlessly.
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Consultancy

When you need more than out-of-the-box, our experts are here to provide strategic guidance. We work alongside your team to understand your operations, explore possibilities, and define how our software can best support your business.
More info

Project Management

Effective project management is at the core of every successful design and production implementation. Our project managers provide structured project oversight across every phase - from initial intake to completion.
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Implementation Oversight
  • We facilitate collaboration between internal teams, external partners, and stakeholders.
  • From planning to training, we ensure structured delivery, seamless implementation, and success at every stage.
Project Planning & Strategy
  • We manage scope, timelines, risks, and resources.
  • We provide detailed project planning, progress tracking, and regular status reporting to keep your initiatives on track and within budget.
Training & Change Management
  • Deliver targeted training to operators, supervisors, and technical staff.
  • Prepare standard operating procedures and supporting documentation.
Testing & Validation‍
  • Conduct functional and user acceptance testing.
  • Validate system performance and ensure alignment with business objectives.
Implementation & Configuration
  • Configure hsbMake server and client infrastructure.
  • Enable core features including real-time monitoring, traceability, scheduling, and quality control.
  • Develop additional functionalities based on specific operational needs.
  • Integrate hsbMake with key systems like ERP, quality management platforms, and machinery (e.g. Randek, KUKA)
Gathering Production Requirements
  • Evaluate existing manufacturing operations and shop-floor workflows.
  • Identify opportunities for optimization and automation.
  • Design a tailored hsbMake solution aligned with your production processes.
Customization & Automation
  • Create custom scripts and add-ons to extend functionality (e.g. Dynamo on Revit®)
  • Automate repetitive or manual tasks (e.g. TSL) to improve productivity and reduce errors.
Training & Enablement
  • Develop tailored training materials and user documentation.
  • Provide hands-on mentoring and in-depth training on advanced features.
Design Process Optimization
  • Analyze existing architectural and design workflows.
  • Recommend and implement improvements for higher efficiency.
  • Set up and configure Autodesk Revit® and AutoCAD® environments tailored to your organizational needs.
  • Customize software features to align with company standards and project requirements.
Custom Development
Consultancy
Project Management

Our Process

From initial intake, our structured approach ensures a seamless implementation aligned with your Design for Manufacture and Assembly goals.

Step 1: Intake
Get a first understanding of your process and define the success criteria.
Step 2: Analysis
Analyse your workflow, identify requirements, and define the implementation strategy.
Step 3: Execution & Testing
Install and configure, develop any additional requirements, and test the environment.
Step 4: Training & Go Live
Execute the training plan, create documentation and roll-out the solution.
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What our customers say about Professional Services

Real stories from clients who’ve partnered with us to turn their vision into practical solutions.

Armin Lehmeyer
Head of Design Department
at
Luxhaus
"

We’ve been using hsbDesign for AutoCAD® Architecture for 24 years and currently operate 34 workstations. For over two decades, TSLs have been a key part of our workflow—today we use around 90 tools, many of them complex and tailored to our needs. They play a vital role in planning, machine control, error checking, and other automation tasks, significantly improving efficiency and saving time. Whether developed by hsbcad or customised in-house, TSLs are truly indispensable at LUXHAUS.

"
Alex Feierabend
Head of Design/CAD
at
Baufritz
"

At Baufritz, we have been using TSL technology since it was first introduced. This has enabled us to tailor hsbDesign to our company's specific needs and, for example, combine several work steps into one and standardise our drawing processes. This makes us more efficient and allows us to implement our projects faster and with fewer errors. It enables us to keep pace with technological change and always have our finger on the pulse.

"

What our customers say about Professional Services

Real stories from clients who’ve partnered with us to turn their vision into practical solutions.

Armin Lehmeyer
Head of Design Department
at
Luxhaus
"

We’ve been using hsbDesign for AutoCAD® Architecture for 24 years and currently operate 34 workstations. For over two decades, TSLs have been a key part of our workflow—today we use around 90 tools, many of them complex and tailored to our needs. They play a vital role in planning, machine control, error checking, and other automation tasks, significantly improving efficiency and saving time. Whether developed by hsbcad or customised in-house, TSLs are truly indispensable at LUXHAUS.

"
Alex Feierabend
Head of Design/CAD
at
Baufritz
"

At Baufritz, we have been using TSL technology since it was first introduced. This has enabled us to tailor hsbDesign to our company's specific needs and, for example, combine several work steps into one and standardise our drawing processes. This makes us more efficient and allows us to implement our projects faster and with fewer errors. It enables us to keep pace with technological change and always have our finger on the pulse.

"
Johannes Habenbacher
CTO
at
KLH
"

Our collaboration with hsbcad dates back to the early 2000s. Over the years, we have successfully customised numerous TSLs to meet our specific requirements and have also developed new ones from the ground up. The support provided by the Professional Services team has been instrumental in transforming our ideas into practical solutions. Their expertise and responsiveness make the partnership highly productive and valuable to our workflows. We particularly appreciate the flexibility of the software, which continues to adapt to our evolving needs.

"

Customer video testimonial

"hsbcad's strength does not lie in a single TSL or a single tool. It is the flexible software on one hand, and the cooperative, competent hsbcad team on the other that makes hsbcad for KLH an important partner."

We’re proud to have supported KLH, Austria’s market leader in large-format cross-laminated timber (CLT), for 20+ years. Over time, hsbcad's Professional Services team has played a key role in translating their ideas into practical solutions. Watch the video to explore our collaboration in their own words.

Case Studies

How hsbcad has helped offsite timber companies with Professional Services

What can we help you with

Bart De Veylder
Chief Information Manager

Hi, I’m Bart. I’m happy to help with any question you have.